In the event of a claim, Thomas Miller Specialty utilises a world wide network of correspondents. Those correspondents are selected by location and upon the basis of their expertise and professional approach to the handling a matter. We pride ourselves on using only the very best companies and personnel who are user friendly and yet focussed upon managing a matter to a successful outcome.
In the event that you are an assured of Thomas Miller Specialty and you have a claim, please notify your broker who will in turn notify Thomas Miller Specialty of the claim. On receipt of the claim, Thomas Miller Specialty will provide your broker and you with information and advice upon what next steps need to be taken. It is very likely that a correspondent will be appointed to assist both you and Thomas Miller Specialty with the matter. The appointment will be made by Thomas Miller Specialty for you in the first instance, and it likely that the initial cost of professional fees of the correspondent will need to be met by you under any deductible obligation operating under the policy.
In the event of a claim please notify your broker as soon as practicable who in turn should notify their contact at Thomas Miller Specialty. Alternatively, you or your broker may contact the following personnel at Thomas Miller Specialty at any time – Claims Contacts.